

This document describes Bob Richards Nissan's policy regarding standard information collected in normal web site usage as well as
information you provide when you visit our web site. The amount and type of information received depends on how you use our site.
Subscribers to the BOB RICHARDS NISSAN service alert system have opted-in to receive text alerts from one or more of the following short codes: REPAIR and/or NEWCAR concerning the service needs and service status of their vehicles.
Subscribers expressed an interest in receiving text alerts when they called or dropped off their vehicles at one of our authorized automobile service centers. Only subscribers receive alerts from the automobile service center(s) to which they opted-in and the messages are only concerning the service needs of their vehicle(s).
All messages sent to subscribers are standard rate. Standard/Other charges may apply. Message fees may apply, based on the type of text messaging program the subscriber has with their carrier. There are no additional fees assessed by BOB RICHARDS NISSAN or the subscriber's automobile service center.
CARRIERS SUPPORTED:
AT&T, Sprint, T-Mobile, Verizon Wireless, Alltel, Virgin Mobile USA, Cellular South, Boost Mobile, Cincinnati Bell, Midwest Wireless, SunCom, US Cellular Corp, Centennial, Voce, Nextel and nTelos.
HOW TO GET HELP:
For more information subscribers can reach us at:
MHERMELIN@BOBRICHARDSNISSAN.COM & 803-489-1111
From your mobile phone you can get contact information for assistance at any time by sending the text "HELP" to any one of the short codes shown above to which you are subscribed. You will receive a standard rate message from our service with information on the program you have subscribed to. Standard/Other charges may apply.
HOW TO OPT-IN:
When you call to set up an appointment at one of our participating automobile service centers, you will be asked if you would prefer to receive text alerts about your appointments and service needs. If you agree you will receive a message from BOB RICHARDS NISSAN confirming you have opted in and providing you with contact and opt-out information.
We may send you an opt-in confirmation alert shortly. If you fail to respond to that alert, or if your carrier does not permit these alerts, you may not receive BOB RICHARDS NISSAN alerts.
HOW TO OPT-OUT:
To opt-out from our service alert system you can text "STOP" to the short code REPAIR from your mobile phone and you will automatically be unsubscribed from our service. You will receive a confirmation that you successfully unsubscribed but will not receive any additional messages until such time you opt-in again at one of our participating automobile service centers.
WARRANTY:
BOB RICHARDS NISSAN will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.
PRIVACY POLICY:
BOB RICHARDS NISSAN respects your privacy. We will not share or use your mobile number for any other purpose. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.
Normal Web Site Usage:
During normal web site usage, we do not collect or store personally identifiable information such as name, mailing address, e-mail address, phone number, or social security number. You can visit Bob Richards Nissan's web site to read product, company, and other information. The only information we collect and store during normal web site usage is the name of your Internet service provider, the web site you last visited, the pages you request, and the date and time of those requests.We collect this information to generate statistics and measure site activity to improve the usefulness of customer visits. This information is shared only within Bob Richards Nissan.
Collection of Personal Information:
At times, particularly when you use one of our on-line services (i.e., new-car buying, used-car buying, Bob Richards Nissan's on-line credit application, etc.) Bob Richards Nissan may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to fill out any one of these forms. If you choose to use one of these on-line services, however, Bob Richards Nissan may require that you provide information, which may include your name, mailing address, e-mail address, social security number or other personally identifying information. When you submit personal information to Bob Richards Nissan, you understand and agree that Bob Richards Nissan may access, store, and utilize your customer profile information. We may share information about your personal information with reputable credit reporting agencies as authorized under federal and state laws, but only as lawfully permitted or required. We collect this information for a variety of reasons, including but not limited to informing you of special offers, and other products and services from Bob Richards Nissan.
While we have not done so at this time, in the future we may contract with other reputable companies in our efforts to offer you additional attractive products and services. If you do not want the information you provide to Bob Richards Nissan to be shared with other companies, please indicate this preference when you provide the information to Bob Richards Nissan in the comments section. Of course, we will honor your request.
Bob Richards Nissan's privacy practices are designed to provide a high level of protection for your personal information and our computer systems.
We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.
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